Customer Relationship Management


Author(s): Dr. Meeravali Shaik
ISBN No.: 978-81-932843-5-3
Published Year: 2017
Price: Rs. 220/-
Size: A4

(Rs. 50/- extra charged for Speed Post/Courier)


CRM is a technique and innovation that is utilized to fabricate more grounded connections amongst associations and their customers. An association will store data that is identified with their customers, and representatives will break down it to utilize it in estimating and making reports. The methodologies utilized will depend on the data that is originating from the CRM framework.


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